Visitor Guidelines

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At The Medical Center of Southeast Texas, we’re taking precautions to make sure our hospital is clean, safe and ready for your next visit.


2555 Jimmy Johnson Blvd
Port Arthur, TX 77640

safe and ready

Effective August 25, 2021 : Changes to our ICU/ COVID visitation.   

Due to the increase in Covid admissions and the risk of cross contamination to vulnerable patients in critical care, we will immediately be transitioning to virtual visitation only. We are taking these steps out of an abundance of caution and thoughtful consideration this fragile populational.  
The staff will coordinate with the patient’s point of contact to establish the best possible time for a virtual visitation with the impacted patients. The staff will also work with the patient’s point of contact to establish a time for consultation with the patient’s attending provider as needed.
We will evaluate this method of visitation on a weekly basis in preparation for the transition back to in person visitation as infection and admission rated trend down.
*In person visitation will be allowed per the current policy to allow for end of life and palliative care transitions.



The Medical Center of Southeast Texas – Port Arthur and Beaumont

Due to our continued high census and our growing Covid population, we are making changes in our visitation.  Out of an abundance of caution for our patients, staff and visitors, we will allow ONE adult visitor, ONE at a time for our patients. Masks are REQUIRED while in our facility.  If you do not have a mask, one will be provided for you and must be worn during your entire visit.  All visitors are encouraged to use our pre-screening tools at each entrance.  Individuals with temperatures at or above 100.4°F should return when fever-free.

Exceptions to these visitor guidelines will be made on a case by case basis. In the event of any exception, permission must be received from CNO, CMO or Hospital President.  Changes are also in effect for Women’s Services and Behavior health.  Please see further information provided on this page.   We are committed to protecting your health. Please help us to keep our communities safe.


guidelines   Women Service Restrictions

   Behavioral Restrictions

You won’t be near anyone with COVID-19.
The fear of contracting COVID-19 shouldn’t cross your mind when you need emergency care. That’s why we’ve created safe zones in our ER - keeping you separate from anyone we’re treating for COVID-19.

We’re suiting up and scrubbing down even more.
We’ve upped our cleaning and disinfecting protocols - especially for high-touch areas. We also make sure we’re adequately stocked with masks, shields, gloves and towns to help keep you and our staff healthy.

Checking, then double-checking.
For an added layer of protection, we have hospital personnel screening patients for COVID-10 exposure and symptoms before they enter our facility.

What to do if you're sick

what to do it you have symptoms

Stay home except to get medical care

  • Stay home: People who are mildly ill with COVID-19 are able to recover at home. Do not leave, except to get medical care. Do not visit public areas.
  • Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you feel worse or you think it is an emergency.
  • Avoid public transportation: Avoid using public transportation, ride-sharing, or taxis.

Social Distancing

  • As much as possible, you should stay in a specific “sick room” and away from other people in your home. Use a separate bathroom, if available.
  • Limit contact with pets & animals: You should restrict contact with pets and other animals, just like you would around other people.
  • Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people with the virus limit contact with animals until more information is known.

Call Ahead before visiting your doctor

Call ahead: If you have a medical appointment, call your doctor’s office or emergency department, and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.

Monitor your symptomsSymptoms Diagram

  • Seek medical attention, but call first: Seek medical care right away if your illness is worsening (for example, if you have difficulty breathing).
  • Call your doctor before going in: Before going to the doctor’s office or emergency room, call ahead and tell them your symptoms. They will tell you what to do.